FAQ's

From scheduling jobs to managing quotes & everything in between,
FieldEZ solution ensures error-free data

What is FieldEZ?

FieldEZ is an award-winning field service management software that helps you schedule, manage, track and analyse field operations in real-time and on mobile. With over 25,000 users worldwide, FieldEZ provides best-in-class functions that are easy to configure and use.

What is EZserve?

EZServe is FieldEZ’s field service management software specialised for the field & home services industry including home security service, plumbing services, landscaping services, hvac services, lawn care services, electrical services and more.

Who is FieldEZ For?

FieldEZ’s versatility makes it the perfect solution for any business that need to automate their field services. FieldEZ is used by companies big and small and across industries - including including home security service, plumbing services, landscaping services, hvac services, lawn care services, electrical services and more.

How will using FieldEZ benefit me and my business?

FieldEZ helps you understand and track your field operations in real-time, and reduce your manual effort. The benefits of using FieldEZ can be classified into three:
a) Increased productivity and efficiency :
· No more paperwork
· Better first fix rates
· Instantly schedule and dispatch
b) Reduced costs:
· Better field crew utilization
· No double data entry work and error checking
· Less number of dispatchers and managers
c) Improved customer satisfaction:
· Better quality of work
· Quicker resolution
· Capture customer feedback in real-time
· Hassle free invoicing and billing.
An average user can save more than 17% of total field costs through using a Field Service Management tool

What if I don’t find my industry listed in the Industry section?

No worries! FieldEZ can be easily configured to meet almost any industry application. Our support team can help you customize for your exact requirements across various use cases. Give us a call and we will set you up in no-time!

Which are the devices & platforms that FieldEZ support?

FieldEZ is presently available on the following platforms.
1. Android (2.1 and above)
2. iPhone
3. iPad
4. Windows Phone (8 and above)
5. Windows Tablet (8 and above)
6. Java (Phone)

How can I download the FieldEZ mobile app?

FieldEZ mobile app can be downloaded from Play Store, App Store or Windows Store depending on the device. It’s a free download.

How can I create more users?

An organization administrator is given access to add more users after logging into their admin dashboard from the FieldEZ website. Admin can access the 'List of Users' section in Settings Tab and create any number of users required.

What happens when my 30-day free trial expires?

We send a reminder 10 days before the trial expiry. If you are happy with our solution, you can chose to continue with FieldEZ. Post the 30 days free trial there is a simple price structure of $25/user/month - All features included. You will only pay for what you use.

Which departments within an organization would FieldEZ be useful for?

FieldEZ is flexible and can be used by any department in the organization that has a mobility requirement. It can support processes of most of the departments in any organization.

What kind of support would I get if I have any problem configuring FieldEZ?

You can access FieldEZ Support any time at support.fieldez.com or by sending an email to support@fieldez.com. We guarantee a speedy resolution of any queries you have.

Are there any commitments or contracts?

When you sign up for a 30-day free trial, there is no commitment. FieldEZ is a pay-as-you-go service with monthly billing. We charge you only for what you use – avail all the features at $25/ user/ month.

Can I customize the business processes to suit my requirements?

FieldEZ is an extremely easy system to configure and customize. It can be customized to suit any business process across various industry segments. You ca either do it on your own using the 'Process List' section Under 'Settings' after you login to the admin dashboard or you can give us a call and we will set it up for you.

Which systems do FieldEZ integrate with?

FieldEZ comes with webservices to integrate with any external CRM,ERP or customer application.

Start Your Free 30 Day Trial

FieldEZ has simple pricing. Just $25 per user per month.
So go ahead and give it a try!

Whether you are a small or large home services company, managing your field team is no mean task. Scheduling jobs, managing quotes, dispatching and time tracking your guys on the ground, ensuring error-free data entry – it is critical that you stay on top of them.

FieldEZ mobile business management software simplifies and automates your field process and gives you more time to focus on your core operations. Our clients across different segments including plumbing, HVAC, landscaping and cleaning services are already reaping the benefits through increased productivity, reduced costs and improved customer loyalty and satisfaction.